TARGUS DEFCON CL 

PA410

FREQUENTLY ASKED QUESTIONS

Last Updated 06/29/01

 

·        What is it

·        Features and Specifications

·        Inserting into a Notebook Lock Slot

·        Securing to a solid surface

·        Lost Combinations

·        Technical Support

·        Warranty 

Q. DEFCON Cable Lock. What is a DEFCON Cable Lock and how does it work?

A. The DEFCON CL is the only system that combines a galvanized steel cable with a high quality 4 digit re-settable combination lock designed to fit the security lock slot of most notebook computers.  It weighs only 6.2 ounces and is perfect for travel.  With over 9,000 user-settable combinations, this keyless notebook cable lock frees you from the hassle of carrying or losing a key.  The DEFCON Cable Lock (CL) utilizes 6.5 feet of cut-resistant, galvanized steel cable to attach your notebook to any secure object. Simply loop the lock around a desk or chair, insert the DEFCON CL into your notebook's lock slot and set the combination.  The included security base plate provides another convenient way to lock down a notebook or desktop equipped with a security lock slot. With up to 10,000 user-settable combinations, the DEFCON CL is the first notebook security product to offer the benefits and convenience of a keyless solution.

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Q. Features and Specifications. What are the DEFCON CL specifications?

A. Specifications:

Cable Diameter

0.16 inch (4mm)

Cable Length

6.5 feet (2.1 M)

Cable Material

Galvanized Steel

Locking Device

High Quality Lock with over 9000 user settable combinations; nickel-platted

Weight

6.2 ounces (175.55 g)

 

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Q. Difficult to insert into/stay connected to my Notebook.   My notebook has a Lock slot, but I can’t get the DEFCON CL to stay attached.  Can you help?

A. There are many variations of notebook lock slots.  Some fit nicely and others do need an extra push.  One tip to try is while pressing in on the DEFCON CL lock slot attachment, apply pressure to the opposite side of the notebook.

Also, the foam on the locking head is only there for cosmetic purposes.  The lock will function just as effectively without the foam and it can be removed to make the insertion of the DEFCON CL locking head easier.

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Q. Using the DEFCON CL on various desks/surfaces.   How can I use the DEFCON CL on my desk when it has no legs?

A. Included with the DEFCON CL package is a DEFCON Base Plate.  This Base Plate can be securely attached to any solid surface and then used to loop the DEFCON CL cable through the base plate.

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Q. Lost Combinations.   How can I unlock the DEFCON CL when the combination has been lost?

A. There is no magic button on the DEFCON CL.  If the combination is lost, the cable is unusable.  Since there are 9000 different combinations the lock cannot be easily picked.  In this situation, Targus Technical Support can supply directions for cutting off the DEFCON CL without causing any damage to your notebook.  Targus Technical Support can be reached at 1-800-283-6325, 8:00am to 8:00pm EST or email: TechSupport@targus.com

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Q. Technical Support.   How do I get further assistance with my TARGUS DEFCON CL?

A.  Technical Support can be reached at www.targus.com/support or email: TechSupport@targus.com. 

Or by phone at  one of the numbers below:

North America:  8:00am to 6:00pm EST     1-(800) 283-6325 

 Europe: Monday through Friday, 8 AM (08: 00) to 6 PM  (18: 00) C. E. T.

Belgium + 32( 0) 02- 717- 2451

Denmark + 45( 0) 35- 25- 8751

France + 33( 0) 1- 64- 53- 9151

Germany + 49( 0) 21- 16- 579- 1151

Italy + 39( 0) 24- 827- 1151

Netherlands + 31( 0) 53- 484- 9470

Spain + 34( 0) 91- 745- 6221

Sweden + 46( 0) 8- 751- 4058

Switzerland + 41( 0) 1- 212- 0007

UK + 44( 0) 20- 7744- 0330

Eastern Europe and Others + 31( 0) 53- 484- 9479

 

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Q. Warranty.   What is the warranty?

A. The DEFCON CL is covered by the Targus lifetime warranty.  If the unit fails to operate as specified contact Technical Support as indicated above.  Technical support will troubleshoot the failure and make arrangements if a replacement DEFCON CL is needed.

WARRANTY:  Targus warrants this product to be free from defects in materials and workmanship for the lifetime of the product. If DEFCON CL is found to be defective within that time, Targus will repair or replace your DEFCON CL. This warranty does not cover damage from everyday wear and tear, or from transportation by a common carrier. 

Under no conditions is Targus liable for any of the following: loss or damage to a computer; loss of, or damage to, programs, records, or data; and consequential or incidental damages, even if Targus is informed of their possibility.

Also, as stated in the User Guide, Targus, Inc. assumes no responsibility for lost or forgotten combinations.  Warranty replacements are not available for lost or forgotten combinations.

Warranty Registration at www.targus.com

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