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Frequently Asked Questions
Search for answers in our solutions database. We store all resolved customer service and
technical support problems in our updated FAQ section.
NOTE:
Clicking on the following link will open a new window with FAQs on the Targus US website: View FAQs (On Targus US Site)
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Customer Support - Canada only
If you have a problem with an accessory or case that is under warranty, need a replacement part, or have a general question, please fill out our Customer Service Form and describe your situation or question in detail. A customer service representative will either e-mail or call you with a solution within two business days. To speak with a customer service representative please call 1-888-827-4877 ext.245, Monday - Friday, 9am - 5pm (EST) or send us an email at info.cn@targus.com.
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Online Support
We want your experience at Targus.ca to be an enjoyable one - so we aim to answer all your questions quickly and easily. Our knowledgeable online support agents are available from 9:00am-4:30pm EST (Mon-Fri) and are here to help with your inquiries. Start your chat session with us:
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Telephone Support
For technical questions or difficulties regarding a Targus accessory please call 1-800-283-6325.
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Online Order Inquires
Order Status Inquiries:
Phone: 1-866-807-9832
Email: orderinquiry@directdial.com
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Limited Lifetime Warranty
Targus always has and always will stand behind all of our carrying cases with a limited lifetime warranty. All Targus accessories also include a warranty.
Warranty Information
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Where to Buy
For help in choosing a case or information on our custom logo program, call 1-888-827-4877 or to find the nearest online reseller, click here.
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