Warranty

To make a warranty claim for products purchased in Australia please call (02) 9807 1222 or reach us by email.  

LIFETIME WARRANTY ON NOTEBOOK CARRYING CASES:

    1. Targus warrants to the original purchaser that its products are free from defects in materials and workmanship. This warranty is limited to defects, materials and workmanship and lasts as long as the original purchaser owns the product or until the purchaser sells or otherwise transfers the product.

 

    1. The benefits to the consumer given by the warranty are in addition to other rights and remedies of the consumer under law in relation to the goods to which the warranty relates.

 

    1. The warranty is given by
      1. Targus Australia.
      2. Targus Australia’s business address is: 117-119 Bowden Street, Meadowbank, NSW 2114 Australia.
      3. Targus Australia’s telephone number is 1800 641 645 or inquire by email.
      4. To make a warranty claim for goods purchased in New Zealand, the telephone number is: 0800 633 222, or the goods may be returned to the supplier in New Zealand.

 

    1. What the purchaser must do to entitle the purchaser to claim warranty:-
      1. The purchaser must call the telephone number for Australia or New Zealand set out above.
      2. The purchaser must provide the purchaser’s name, daytime contact number, business hours delivery address, the Targus model number on the product, date and place of purchase with receipt for purchase if required, and describe the fault condition.

 

  1. What Targus must do:-
    1. Targus will provide the purchaser with store return information or a return authorisation so that the purchaser may return the product for warranty inspection.
    2. If after inspection Targus finds the product is defective in materials or workmanship, Targus shall replace (or repair) the defective product at the discretion of Targus and ship the product from Targus warehouse at its expense within three business days (Monday to Friday excluding public holidays) of receiving the returned goods. If the product is no longer available Targus reserves the right to replace with the nearest corresponding product of no lesser quality.
    3. Targus will bear the cost of return delivery to the purchaser regardless of the inspection test result. The purchaser must bear the cost of the delivery to Targus. There is no charge for inspection.
    4. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonable foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

    TWO YEAR WARRANTY:
      1. Targus warrants to the original purchaser that its products are free from defects in materials and workmanship for two years. This warranty is limited to defects, materials and workmanship.

      1. The benefits to the consumer given by the warranty are in addition to other rights and remedies of the consumer under law in relation to the goods to which the warranty relates.

      1. The warranty is given by
        1. Targus Australia.
        2. Targus Australia’s business address is: 117-119 Bowden Street, Meadowbank, NSW 2114 Australia.
        3. Targus Australia’s telephone number is 1800 641 645, Email: [email protected].
        4. To make a warranty claim for goods purchased in New Zealand, the telephone number is: 0800 633 222, or the goods may be returned to the supplier in New Zealand.

      1. What the purchaser must do to entitle the purchaser to claim warranty:-
        1. The purchaser must call the telephone number for Australia or New Zealand set out above.
        2. The purchaser must provide the purchaser’s name, daytime contact number, business hours delivery address, the Targus model number on the product, date and place of purchase with receipt for purchase if required, and describe the fault condition.

      1. What Targus must do:
        1. Targus will provide the purchaser with store return information or a return authorisation so that the purchaser may return the product for warranty inspection.
        2. If after inspection Targus finds the product is defective in materials or workmanship, Targus shall replace (or repair) the defective product at the discretion of Targus and ship the product from Targus warehouse at its expense within three business days (Monday to Friday excluding public holidays) of receiving the returned goods. If the product is no longer available Targus reserves the right to replace with the nearest corresponding product of no lesser quality.
        3. Targus will bear the cost of return delivery to the purchaser regardless of the inspection test result. The purchaser must bear the cost of the delivery to Targus. There is no charge for inspection.

      1. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonable foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

    1. Please note:
      1. Features and specifications of all Targus products are subject to change without notification.
      2. In some instances: Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods.
      3. If goods accepted for repair retain user-generated data: During the process of repair some or all of your stored data may be lost. Please ensure that you have saved this data elsewhere prior to repair.

    ONE YEAR WARRANTY:
      1. Targus warrants to the original purchaser that its products are free from defects in materials and workmanship for one year. This warranty is limited to defects, materials and workmanship. The benefits to the consumer given by the warranty are in addition to other rights and remedies of the consumer under law in relation to the goods to which the warranty relates.

      1. The warranty is given by
        1. Targus Australia.
        2. Targus Australia’s business address is: 117-119 Bowden Street, Meadowbank, NSW 2114 Australia.
        3. Targus Australia’s telephone number is 1800 641 645 or inquire by email.
        4. To make a warranty claim for goods purchased in New Zealand, the telephone number is: 0800 633 222, or the goods may be returned to the supplier in New Zealand.

      1. What the purchaser must do to entitle the purchaser to claim warranty:-
        1. The purchaser must call the telephone number for Australia or New Zealand set out above.
        2. The purchaser must provide the purchaser’s name, daytime contact number, business hours delivery address, the Targus model number on the product, date and place of purchase with receipt for purchase if required, and describe the fault condition.